Terms and conditions

Terms of sale

Welcome to our website ellafaccogioielli.it.
The access and use of this website as well as the purchase of jewelry on ellafaccogioielli.it, presuppose the reading, knowledge and acceptance of these General Conditions of Use.

The standard for purchases on ellafaccogioielli.it is 100% guaranteed.

Any type of payment on ellafaccogioielli.it is risk free. Whether you choose to pay by CREDIT CARD, PAYPAL or BANK TRANSFER, your personal data will always travel on secure and encrypted servers.

Registered Customers will be able to monitor the status of all orders placed from their account.
Customers who have made a purchase as a guest can check the status of their order by sending an e-mail to ella@faccocorp.it indicating the name and surname with which the order was placed and the order number.
For information on shipping, click on the following link https://www.gls-italy.com/en/services-for-recipients/parcel-tracking using the code you received by e-mail.


For the payment by credit card we use the SSL secure system: upon confirmation of the order the credit card details will be transferred to the card manager, through a secure SSL encrypted connection (Secure Socket Layer), for authorization and debit . A safe and risk-free procedure that protects the customer from any possible abuse. We remind you that, thanks to this system, ellafaccogioielli.it does not display in any way the credit card number of its Customers.

ellafaccogioielli.it reserves the right to request additional information from the Customer or sending copies of documents that prove ownership of the card used.
If the Customer does not provide such information, ellafaccogioielli.it reserves the right not to accept the purchase order.

All major credit cards and prepaid cards registered at the PayPal circuit are accepted. The customer’s financial data will never be shared with ellafaccogioielli.it, but will be managed directly by PayPal. In case of cancellation of the order (both by the Customer and by ellafaccogioielli.it) the amount will be re-credited to the Customer’s PayPal account. ellafaccogioielli.it will not be responsible for delays or damages caused during the repayment phase.

The bank transfer must be in the name of:

Banca: BNL – Ag. 8755
Camisano Vic.no (VI)
IBAN: IT 02 Z010 05602300 0000 0000 920

In the reason for the transfer, indicate the order number and date indicated in the order confirmation e-mail. ellafaccogioielli.it will send the jewels only when the relative amount will be credited to the current account indicated above.

ellafaccogioielli.it is an online store based in Italy. Shipping is always FREE throughout Italy in 10 working days.
For purchases outside Italy, the shipping cost is calculated during the conclusion of the order.

The satisfaction of our customers comes first and making a return is easy and fast. If for any reason the Customer is not satisfied with the order, he / she can return the jewel purchased without notice within 14 days from the delivery date to the address ella@faccocorp.it


– it must not have been used, so it must be intact
– must not have suffered any kind of damage
– must be accompanied by the Certificate of Authenticity received together with the jewel

The return from Italy costs € 10.00. No additional costs will be charged to you. NB: In order to accept and process a return, the goods must be shipped within 5 days from the authorization date. The returned goods must be returned in its original packaging including all the relative documentation.
Contact us at e-mail address ella@faccocorp.it for information about cost of return outside Italy.


The published prices and the final invoices are in Euros. The amount that will be debited to your current account or your PayPal account may vary as it is based on fluctuating exchange rates and bank charges. ellafaccogioielli.it invites customers to contact their bank to request detailed information on exchange rates and bank commissions related to their transaction. Orders are shipped from FACCO CORPORATION SRL from Monday to Friday. Orders placed on Friday evening, Saturday and Sunday will be processed the following Monday.

The jewelry orders available are shipped within the next business day. In all cases, ellafaccogioielli.it reserves the right to postpone the shipment if the order can not be sent for reasons of force majeure. Please note that at certain times of the year there may be delays in shipping.

All customers who place an order establish a business relationship with ellafaccogioielli.it and therefore undertake to accept the delivery of their package. If, for any reason, the Customer refuses to deliver the shipment or requests the return to the sender, any shipping costs, charged to ellafaccogioielli.it, will be deducted from any refund due to the Customer.

Upon arrival of the goods, customers are asked to carefully inspect the package before affixing a signature proof of delivery of the shipment. If for any reason the package seems tampered with, customers are asked to sign the receipt with reservation, or to refuse delivery. In the event that the delivery has been accepted with an unauthorized signature or there is evidence of tampering with the package, Customers are requested to immediately report the incident to ellafaccogioielli.it at the address ella@faccocorp.it.. If for any reason the shipment could not be successfully delivered to the address provided by the Customer in the commercial contract, the package could be returned to the sender at the expense of the Customer. These amounts will be deducted from any refund due to the Customer from ellafaccogioielli.it

Once an order is made for the available items, it is not possible to make changes to this order. Orders placed separately will be shipped separately. It is at the sole discretion of ellafaccogioielli.it the right to refuse an order and / or the provision of a service to anyone at any time.

ellafaccogioielli.it declines all responsibility if, due to a particular configuration of the computer used by a customer or a malfunction, the colors of the products displayed on the site have slight differences compared to the original ones. The images on ellafaccogioielli.it belong to ellafaccogioielli.it and any unauthorized use of these images without express written consent is forbidden and any offender will be prosecuted according to law.

Upon receipt of the order request, the Orders department of ellafaccogioielli.it reserves the right to reconfirm the availability of the purchased jewels, the validity of the transaction by credit card and to verify the details of the previous transactions made by the Customer on ellafaccogioielli. en. In the event that the jewels ordered are not available, or if for some reason the order can not be processed as requested by the Customer, the order office of ellafaccogioielli.it will promptly inform the Customer.

This notice contains the terms and legal conditions that regulate the site ellafaccogioielli.it. By accessing the site ellafaccogioielli.it users agree to accept and agree to abide by all the conditions contained in this declaration. ellafaccogioielli.it reserves the right to ask users who do not accept or do not intend to respect these terms, to refrain from using the ellafaccogioielli.it website. Access to the site and related services is intended for personal use only. The visualization of the site ellafaccogioielli.it provides customers with information on the jewels proposed together with the possibility of purchasing them.

FACCO CORPORATION SRL owns the ellafaccogioielli.it website and its contents. This includes documentation, images, fonts, design, music, software, codes and format scripts. The material contained in ellafaccogioielli.it is protected by copyright. Reproduction, modification, transmission, re-publication and / or re-distribution to third parties for commercial purposes is strictly prohibited without written consent.

FACCO CORPORATION SRL does not allow the use of the contents of the website or of the brands present, for any purpose other than the one mentioned above.

To place orders, customers of ellafaccogioielli.it must:

Be at least 18 years old
Possess the necessary requirements to be able to enter into legally binding contracts
Have a valid email address
Have a valid credit card for payment, a bank account or PayPal account.

FACCO CORPORATION SRL publishes information on its website ellafaccogioielli.it to provide a service to Users, but declines any responsibility for the possibility of any technical inaccuracies and / or typographical errors. Once brought to the attention, FACCO CORPORATION SRL will perform immediate correction. FACCO CORPORATION SRL also reserves the right to make corrections and changes to the site, if necessary, without giving prior notice.

FACCO CORPORATION SRL does not offer any guarantee that the information published on its website is in compliance with the laws of the competent jurisdiction for the User.
ellafaccogioielli.it is a website protected according to international Internet standards. If used correctly, Users can be reassured not to encounter viruses.

However, FACCO CORPORATION SRL disclaims any responsibility for any problems, damages, viruses or risks that the user may incur during the improper use of the website and disclaims any responsibility for any malfunction of the website for the deactivation of “cookies” in the user’s browser. Users must accept the terms and conditions of this legal notice, and must be sure to periodically visit these pages for updates, changes and corrections. FACCO CORPORATION SRL reserves the right to change the terms and conditions contained in this legal notice when necessary, without giving prior notice.

The ellafaccogioielli.it website, in adhering to Italian law, states:
“Users who access this site declare to accept that all matters relating to the use of the ellafaccogioielli.it website are governed by the current legislation of the Italian State. FACCO CORPORATION SRL does not guarantee in any way that the content of the site complies with the regulations in force in other countries. Access to the site ellafaccogioielli.it from places where the relative contents are considered illegal is expressly forbidden. Users who decide to access the site from these countries are fully aware of the legal consequences and sanctions in which they are likely to incur. In the event of a dispute relating to or arising from access and / or use of the Website by the Business User, the Court of Vicenza will have exclusive jurisdiction. The Consumer User is guaranteed the rights provided for by Legislative Decree no. 206 of 2005 (Consumer Code); in this case all disputes relating to or deriving from access and / or use of the Site by the User will be devolved to the Consumer Forum in accordance with the provisions of the Consumer Code.